Shipping & Returns

Your order will be dispatched 1 to 5 working days after being received. 

The orders are shipped with DHL Express

You will receive a tracking number via e-mail which you can use to track your order.

Below you will find more information on the delivery process and how long after dispatch you should expect delivery.

 FRANCE :

➝ 1 to 2 working days

➝ Tracked with Signature Confirmation 

EU/UK :

➝ 2 to 3 working days

➝ Tracked with Signature Confirmation 

WORLDWIDE :

➝ 2 to 5 working days

➝ Tracked with Signature Confirmation 

 

ADDITIONAL SHIPPING INFO :

The customer takes full liability for all postal charges and handling fees.

The customer is responsible for customs & import duties charges. 

 

RETURNS :

We provide measurements in our listings, please check them before making a purchase.

We try our best to describe and photograph the actual condition of all items. If you have any inquiries about the condition of an item don't hesitate to send us an email at contact@thearchiviststore.com

 

The buyer has a period of 14 days from the date of receipt to notify us of their return request. Damaged or incomplete items will not be accepted for return and will be returned to the buyer as is, at the buyer's expense. Please contact us through the contact form in advance before returning a product or submit the request directly on your customer account. Any return of an order without prior notification to our teams cannot be processed. The return shipping costs are the responsibility of the customer. Any return must be made using a carrier that offers signature confirmation upon delivery. If the return is sent by the customer in a mailbox or to a pickup point without a signature, we cannot be held responsible for its proper delivery. If the parcel is refused by the customer, or if the customer was unable to receive the delivery, additional fees will be deducted from the refund amount.

Refunds will be processed using the payment method used by the customer, within a maximum period of 72 hours after receiving and inspecting the return.